Our Café Leads main responsibilities include leading the staff during rushes & helping manage the flow of shifts & solve problems that may arise in the coffee shop. Their main tasks also include giving employees the tools to confidently perform their café duties.
As a Front of House member, you are tasked with preparing small plates, baked goods, and trademark beverages. You will also potentially be able to show off your artistic barista skills when we feel you are ready to be trained by our talented in-house barista trainers. You are also the first voice our customers will here when they walk through our coffee shop or use our drive thru. Your presentation & ability to knowledgeably chat about specialty coffee is vital.
As a front of House Barista you are skilled in all things craft & specialty. They are the most knowledgeable folks in the coffee shop, dedicated to crafting perfected beverages & their attention to detail in terms of all Front of House duties is mastered. This position is earned through passion & understanding our menu & all things specialty coffee.
Station Guides help manage productivity & workflow of the the coffee shop during rushes, opening hours & slow hours. The Café Lead will assign “Station(s)”. Depending on the time of day, you may be assigned to 1 station or even 3 stations. When a “rush” hits staff must be in their assigned station(s). Note that throughout the day the Lead may move team members as needed. This especially common when transitioning staff for breaks or when a new shift starts. Refer to the Station Guides for responsibility details.
There will be a list of key responsibilities & a station responsibility checklist posted at each station.
In addition, to ensure food and beverages are prepped prior to busy times, on the sandwich prep table there is a Food & Beverage Prep Inventory worksheet. The use of each checklist will be explained during in-person training.
